How To Get Started
Online Mortgage Finder​
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The Mortgage Finder is designed to save time spent on the phone. You can provide us most of the information we need in your own time and then we can just check over the information provided.
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The internet is not a secure medium and the privacy of your data cannot be guaranteed.
Here are you options
WELCOME TO TURNSTONE MORTGAGES
Turnstone Mortgages is a multiple award winning, fee free mortgage broker in Southampton operating across the whole of the UK online and over the phone. ​
We are a small family run business who have helped over 1,000+ people to date and so we look forward to finding out how we can help source the right mortgage for you!
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The internet is not a secure medium and the privacy of your data cannot be guaranteed
Recommending deals from over 100+ lenders including:
SERVICES AVAILABLE WITH ASSISTANCE FROM START TO FINISH
How can we be free to use?
Did you know that regardless of if we charge a fee to you or not, as brokers we all receive a payment from the lender when the mortgage completes?​
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Simply put, since we are getting paid by the lender for helping you anyway, we do not charge you a separate fee on top!
Many mortgage brokers charge a fee
Fee: £250-£1,000+
All mortgage brokers are paid a fee by the lender
Turnstone Mortgages
Fee: £0
There is no need to pay for a broker​
Our services are award winning, we recommend deals from over 100+ lenders and you will not be passed around between departments or teams, you will have your dedicated advisor who will be with you from start to finish. Paying for a broker will not get you a better service than what we offer.
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Save yourself time by using a broker
You will pay no more applying through Turnstone Mortgages as you would going direct to the lender on the same deal.
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Plus you'll also be able to avoid hours sat on the phone with the bank or building society, our calls usually last around 20 minutes and we do all of the paperwork for you!
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About Turnstone Mortgages
Having founded Turnstone Mortgages in 2020, we have developed and grown into the business that we are today. Our core business principles and family values of providing free high quality help and advice to all, still holds strong today and we are proud to have helped over 1,600 people to date. We are grateful to every one of you who have trusted us to help you, without you, we would not be able to run our business.
See what our customers have to say about their experiences
We are proud to have received 5 of 5 stars from all of our reviews across all plaforms. We have helped over 1,600+ people to date from people with a quick question, all the way through to helping people move into their first home.
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What is more impressive is that we have actually never received a complaint. Let alone had a complaint upheld. Find another firm that has never recevied a complaint!
I recently approached Turnstone Mortgages for advice on a mortgage as I was moving house. Tyler was very professional and ran through a range of options available and looked at what would be the most suitable option given my circumstances. Would definitely recommend to anyone looking for a professional service and a personable touch. Thanks Tyler!
Michael Bull
Great professional advice is hard to find and when it’s free it’s rare. I have taken two mortgages with Tyler in the last two years for my investments. The service provided was excellent and his tailor-made solution suits my needs perfectly. I can not recommend Tyler highly enough. I certainly wouldn’t take advice from anyone else. He keeps me informed about everything and if he says he’ll do it - he gets it done! I wouldn’t go anywhere else.
Nick Rich
Tyler is an absolute star. He made getting a mortgage seem like a breeze for a first time buyer like myself. The turnaround time was unbelievable and I would recommend Turnstone Mortgages fully to anyone looking to get a mortgage and/or any of the other services they provide!
Joe Thomas
Reasons to use Turnstone Mortgages:
over 1,000 people helped to date
Multiple-Award winning Services
OVER 100+ LENDERS CONSIDERED
Avoid delays with our fast services
independent family run mortgage brokerage
completely free to use from start to finish
qualified Professional Advice
operating across the whole of the uk
Our Awards
At Turnstone Mortgages, we are very proud to have been recognised for some of the awards listed below:
2022
Mortgage Broker of the Year (National) - Winner
South England Presitge Awards
Mortgage Broker of the Year (South West) - Winner
Southern Enterprise Awards
2023
Residential Mortgage Brokerage of the Year (Somerset) - Winner
South England Presitge Awards
Mortgage Broker of the Year (National) - Winner
Southern Enterprise Awards
Best Affordable Mortgage Advisory Firm (National) - Winner
Real Estate and Property Awards on behalf of BUILD
2024
Mortgage Brokerage of the Year (National) - Winner
Corportate LiveWire Global Awards
Most Trusted Local Mortgage Broker (Southampton) - Winner
Acquisition International Business Excellence Awards
Mortgage Advisory Firm of the Year (National) - Winner
South England Presitge Awards
Best Local Mortgage Brokers (Southampton) - Winner
The Global Business Insight Awards
Best Mortgage Brokerage (UK) - Winner
BUILD Real Estate & Property Awards
Customer Care Excellence Award (UK) - Winner
BUILD Real Estate & Property Awards
Mortgage Advisory Firm of the Year (South West) - Winner
SME Client Service Excellence Award 2024
What is the process of using Turnstone Mortgages to secure a mortgage?
We understand that depending on the person, you may want a different level of help than others and so we tailor the experience to each client to suit, typcially everyone will follow the same process which is laid out below:
Step 1 - Fact Find
Time taken:
20-40 minutes
Firstly, we need to know some information about you, this can be from basic information such as your name and date of birth to more complicated matters such as credit history if you have a poor credit history. We will only ask for information that will either eventually be used in a mortgage application or if it may alter who or what we recommend for you.
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For us to get this information, you can either book in a phone call or you can go ahead and fill out your details yourself on our website.
Step 2 - Advise and Recommend
Time taken:
1 working day
Once we know you, we can then go away and do our research. The research completed will depend on your circumstances and what it is you want from us. This could be anything from an affordability check or it may even be a mortgage recommendation for a property that you have had an offer accepted on. We report back to you with our findings and email over a copy of our research.
Step 3 - Document Request
Time taken:
1-2 hours
Now we know you and we have recommended a mortgage, we will now need some proof of documents. This will depend on your circumstances, but typically, documents such as proof of ID and address along with your proof of income and bank statements.
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Please refer to our helpful guides for more information on what may be requested from you when you apply for a mortgage.
Step 4 - Apply
Time taken:
1-4 weeks
Although the application itself is done within 1 working day, the process of going back and forth with the lender until you get the mortgage offer is usually between 1-4 weeks.
Step 5 - Completion
Time taken:
2 weeks-6 months
To get to the point of completion, we will need all of the legal work completed, if this is a remortgage, this can be done in a couple of weeks. If this is a purchase, it may take longer. The legal work required is more comprehensive and so naturually this takes longer and the typical timeframe for a purchase is around 4-6 months on average. Being in a long chain may affect this too. Following completion, we usually receive our fee from the lender the month after you complete.