How To Get Started
Online Mortgage Finder​
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The Mortgage Finder is designed to save time spent on the phone. You can provide us most of the information we need in your own time and then we can just check over the information provided.
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The internet is not a secure medium and the privacy of your data cannot be guaranteed.
Here are you options
Welcome to
Turnstone Mortgages
Turnstone Mortgages is a multiple award winning, fee free mortgage broker in Southampton operating across the whole of the UK online and over the phone. ​
We are a small family run business who have helped over 1,000+ people to date and so we look forward to finding out how we can help source the right mortgage for you!
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Ready To Get Started?
We understand you may have some questions before you're ready to apply. If that's you, scroll down to learn more about us here at Turnstone Mortgages.
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Otherwise, if you are ready to proceed, lets get straight to work!
Our Services
What is the process of using Turnstone Mortgages to secure a mortgage?
We understand that depending on the person, you may want a different level of help than others and so we tailor the experience to each client to suit, typcially everyone will follow the same process which is laid out below:
Step 1 - Fact Find
Time taken:
20-40 minutes
Firstly, we need to know some information about you, this can be from basic information such as your name and date of birth to more complicated matters such as credit history if you have a poor credit history. We will only ask for information that will either eventually be used in a mortgage application or if it may alter who or what we recommend for you.
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For us to get this information, you can either book in a phone call or you can go ahead and fill out your details yourself on our website.
Step 2 - Advise and Recommend
Time taken:
1 working day
Once we know you, we can then go away and do our research. The research completed will depend on your circumstances and what it is you want from us. This could be anything from an affordability check or it may even be a mortgage recommendation for a property that you have had an offer accepted on. We report back to you with our findings and email over a copy of our research.
Step 3 - Document Request
Time taken:
1-2 hours
Now we know you and we have recommended a mortgage, we will now need some proof of documents. This will depend on your circumstances, but typically, documents such as proof of ID and address along with your proof of income and bank statements.
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Please refer to our helpful guides for more information on what may be requested from you when you apply for a mortgage.
Step 4 - Apply
Time taken:
1-4 weeks
Although the application itself is done within 1 working day, the process of going back and forth with the lender until you get the mortgage offer is usually between 1-4 weeks.
Step 5 - Completion
Time taken:
2 weeks-6 months
To get to the point of completion, we will need all of the legal work completed, if this is a remortgage, this can be done in a couple of weeks. If this is a purchase, it may take longer. The legal work required is more comprehensive and so naturually this takes longer and the typical timeframe for a purchase is around 4-6 months on average. Being in a long chain may affect this too. Following completion, we usually receive our fee from the lender the month after you complete.